FAF Professional operates under H.A Enterprises and is committed to protecting the privacy and personal information of all users visiting or purchasing from www.fafprofessional.pk. This Privacy Policy explains how we collect, use, store, and safeguard customer data in compliance with standard ecommerce and digital privacy practices in Pakistan.

Information We Collect

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Order and purchase history

b) Technical Information

• IP address
• Browser type and device information
• Pages visited and interaction behavior
• Cookies and tracking data

How We Use Your Information

• Processing and delivering orders
• Communicating order confirmations, updates, and support responses
• Improving website performance and user experience
• Sending promotional offers or updates (only with customer consent)
• Fraud prevention and security monitoring

FAF Professional does not sell, rent, or trade customer data to third parties.

Data Protection & Security

We use secure servers and restricted access to protect your data. However, no online transmission can be guaranteed 100% secure. We implement industry-standard security measures to safeguard your information.

Third-Party Services

We may share your information with trusted third-party services for:

• Courier/logistics partners for delivery
• Payment gateways for secure transactions
• Website analytics for improving our services

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data

For any requests, please contact us at: info@fafprofessional.pk

Policy Updates

FAF Professional may update this policy from time to time. Any changes will be posted on this page with the updated date.